How To Convince Your Boss You Need QA

Veronica Glynn / March 15, 2019 /

manual-testers

So you have a new project or feature that is looming closer and closer to the release date and you still haven’t hired QA. You know the project has to get released on time, but your boss is chafing at the idea of spending money to get “real” QA in to do the job right.

Here are some ways to convince your boss you need QA:

  • The cost of finding a bug during implementation is about 6 times as much as one found during design. Also, the Systems Science Institute at IBM reports that bugs found during the testing phase could be up to 15 times more costly than when found during the design phase (1).
  • Developer are (admittedly) horrible QA’ers.
  • Software testers are highly analytical, detail-oriented, and see things other people miss when they look at your project.
  • They also have the unique ability to see your project as your customer would, thereby catching any bugs or frustrating issues your user might have run into.
  • Software testers look beyond what your new features affected to see potential ramifications in other areas. I have discovered inadvertent bugs in seemingly unrelated areas of software in 1 out of every 3 new projects I test.
  • Software testers know to test things that most people don’t think to test. The list of things here is too long to include but can relate to cache, website security, page refresh, user profiles, user login/logout, navigation, API’s, etc.
  • Software testers can also QA other areas of your project like database content, looking for accuracy, typos, grammar mistakes, and other issues that would lead to some embarrassing situations and reduced user confidence should they get pushed to your clients.
  • The cost of releasing an emergency build, plus the overtime hours needed to create that hotfix costs you real money; it also costs you the loss of user confidence and engagement.
  • With your user’s confidence decreased, it opens the door to your competitors making a play for your most loyal customers. It is very difficult to win back the trust of customers who have lost that faith.
  • Users are also 3 times as likely to post a negative review as they are a positive one and “it takes 12 positive reviews to cancel out the nasty side effects of just one negative review.” (2)

With these recommendations, you should be able to convince your boss you need the QA resources to get the job done right before your big deployment. I recommend bringing QA onboard 3 – 6 months prior to the launch date but understand that sometimes that isn’t possible.


If you ever need talented QA freelancers, look no further than VLG Ventures. We specialize in hiring top talent from sites like Upwork, LinkedIn, and Toptal for today’s busiest startups. Have a tight budget? No problem. We can find you freelancers that fit the tightest budgets and are passionate about the success of your project.

Contact us for more info or schedule your free 15-minute consultation today!

About VLG Ventures

VLG Ventures is a full-service Software QA staffing agency specializing in meeting the QA staffing needs of companies in the tech industry. We diligently recruit, screen, and hire top-rated QA freelancers for local and national companies, providing temporary, temp-to-hire, and permanent contracts based on customer needs. 

We help our clients focus on their business by providing a turnkey staffing service. We handle all of the work associated with finding and screening candidates for your openings and even handle payroll for temp and temp-to-hire employees. VLG Ventures’s clients know that their positions will be filled with the industries brightest minds and elite professionals giving them peace of mind to focus on operations.

Come join our team! We believe in rewarding loyalty and excellent service! Our freelancers become eligible for performance bonuses after 90 days of continuous service with our clients. Because exemplary service should be recognized and rewarded

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Veronica Glynn

Veronica has spent over 15 years as a Software QA Engineer with over 6 years as an Upwork freelancer. She has both manual and automated testing experience but her true passion lies in helping others. She is passionate about helping start-ups achieve their dreams and goals and believes that their success is her success. Her claim to fame is being able to spot other highly skilled and passionate QA professionals and connecting them with the right client. When she is not working, you may find her in the middle of a home improvement DIY project, a quilting project, woodworking, gardening, interior design project, yoga, working out, yard work, volunteering, or one of her other many projects.

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